Data Protection · Your Privacy Is Our Responsibility

bd99 com's Privacy Policy — Your Data, Your Security

Learn clearly how your personal data is collected, used, and protected — full transparency in plain English.

Last Updated: January 2026

How bd99 com Protects Your Data

We believe privacy is a fundamental right. At bd99 com, every piece of your personal data is protected with the highest level of care.

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SSL Encryption

Every data transfer on bd99 com is secured with 256-bit SSL encryption. From your login credentials to payment data, everything travels through encrypted channels.

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Never Sold to Third Parties

Bd99 com never sells your personal information to third parties. Your name, phone number, and email will never be passed on to any advertiser — that is our firm commitment.

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Secure data storage

Your data is stored on secure servers that meet international standards. Regular security audits are conducted, and multiple layers of protection are in place to prevent unauthorized access.

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You're in control

You can view, correct, or request deletion of your stored data at any time. You have full control over your personal information.

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Transparent Cookie Policy

Bd99 com uses only necessary cookies. We clearly explain why each cookie is used and avoid unnecessary tracking cookies.

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Communication Preferences

You have full control over the types of communications you receive — whether that's promotional emails, SMS, or push notifications. You can update your preferences at any time from your account settings.

1

Introduction & Scope

Welcome to bd99 com. This Privacy Policy explains how we collect your personal data, why we collect it, where it is stored, and how we protect it. By using bd99 com, you agree to this Privacy Policy.

This Privacy Policy applies to all bd99 com services — including our website, mobile app, lottery and jackpot services, Live Casino, Sports Betting, and all other gaming products. It takes effect from the moment you register an account, log in, make a deposit, or use any of our services.

We believe transparency is the foundation of trust. That's why bd99 com's Privacy Policy is written in plain language, so every user knows exactly what happens with their data. If you have any questions, reach out to our support team — we're always here to help.

Bd99 com reserves the right to update this Privacy Policy at any time. For any significant changes, you will be notified at your registered email address and the "Last Updated" date on this page will be revised accordingly.

Please note: This Privacy Policy applies solely to services provided directly by bd99 com. Third-party payment gateways and software providers operate under their own separate privacy policies.

2

What Information We Collect

Bd99 com collects two types of information from you — what you provide directly, and what is generated automatically through your use of the platform. A full breakdown is listed below:

Information you provide directly:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Current address and country
  • National ID or passport number (during KYC verification)
  • Payment method details (bKash, Nagad, Rocket number, or bank account)
  • Security question answers and preferred password hints

Automatically Collected Information:

  • IP address and device type (mobile/desktop)
  • Browser version & operating system
  • Login time and session duration
  • Which games you played, when, and for how long
  • Deposit and withdrawal history
  • Site navigation patterns and click data
Data Type Reason for Collection Required?
Name & date of birth Identity Verification and Age Confirmation Yes
Email and Mobile Communication & Security Verification Yes
Copy of ID document KYC & Withdrawal Verification Above a certain threshold
Payment information Transaction Processing Yes
IP and device data Fraud Prevention & Security Automatic
Gaming History Responsible Gaming monitoring Automatic
3

How We Collect Your Data

Bd99 com collects your information through several methods. We are committed to being fully transparent about each of them:

Directly from you: You provide data directly when filling out the registration form, updating your profile, submitting KYC documents, or contacting support.

Through automated technology: When you use the bd99 com site or app, certain information is collected automatically through cookies, web beacons, and log files. This is essential for the site's performance and security.

Through third parties: During payment processing, providers such as bKash, Nagad, or Rocket share limited transaction-related information solely for the purpose of payment verification.

About Cookies: You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some features on bd99 com to not function properly.

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Purpose of Data Use

Bd99 com uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. All purposes are clearly outlined below:

  • Account management: To create, manage, and keep your account secure.
  • Identity Verification: To verify age and identity and to prevent fraud.
  • Payment Processing: To process deposits and withdrawals successfully.
  • Customer support: To address your questions, complaints, and issues.
  • Security: To detect and prevent suspicious activity.
  • Responsible Gaming: To analyze your gaming patterns and provide early indicators of potential issues.
  • Personalized experience: To send you promotions and offers tailored to your preferences.
  • Legal obligations: To comply with applicable laws and regulatory requirements.
  • Platform Improvement: To analyze user behavior and improve bd99 com's services.

Bd99 com never shares your data with third parties for advertising purposes. You can also opt out of our own promotional communications at any time.

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Data sharing policy

Bd99 com shares your data only in very limited circumstances and strictly on a need-to-know basis. We never sell your data or disclose it unnecessarily.

Parties with whom limited data may be shared:

  • Payment Processor: bKash, Nagad, Rocket, and others — only the minimum information necessary to complete transactions.
  • KYC Service Provider: Third-party verification services for identity checks — for document verification purposes only.
  • Game software providers: Limited session data for the purpose of running live games.
  • Legal authorities: When required by a court order or a legitimate request from a regulatory authority.
  • Audit and Cybersecurity Firms: For security verification and compliance audits.

Bd99 com has strict data protection agreements with every third-party partner. They may only use your data for the specific purpose agreed upon and are not permitted to share it elsewhere.

International Data Transfers: In some cases, your data may be processed on international servers. When this occurs, international data protection standards are followed to ensure your information remains secure.

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Cookies & Tracking Technologies

Bd99 com uses cookies and similar technologies to enhance your browsing experience and keep the platform secure. Below is a detailed breakdown of the types of cookies used on bd99 com and their purposes:

Cookie type Purpose Duration
Essential Cookies Maintaining login sessions and security verification Until the end of the session
Performance Cookies Monitoring site speed and performance 1 Year
Functionality Cookies Remembering language and preferences 1 Year
Analytics cookies User Behavior Analysis & Service Improvement 2 Years

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features — such as login and payment functions — from working properly.

7

Your Rights

As a bd99 com user, you have several important rights over your personal data. We respect and support the exercise of these rights:

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Right to Access

You can find out at any time what data bd99 com holds about you.

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Right to Rectification

You can request corrections to any inaccurate or outdated information.

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Right to Erasure

You can request that your data be deleted, provided there are no legal obligations requiring us to retain it.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

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Right to data portability

You can request a copy of your data in a portable format.

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Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

To exercise any of these rights, email our support team (support@bd99com.com) to submit your request. We typically respond within 30 days.

8

Data retention period

Bd99 com retains your data only for as long as necessary — no longer. Retention periods vary depending on the type of data:

  • Active account data: Retained for as long as your account remains active.
  • Transaction Records: Retained for a minimum of 5 years in compliance with financial regulations.
  • KYC documents: Retained for up to 5 years after account closure for legal compliance purposes.
  • Gaming logs: Retained for 3 years for dispute resolution and responsible gaming purposes.
  • Support contact: Retained for up to 2 years to help improve customer service quality.
  • Cookie Data: From session-length up to a maximum of 2 years, depending on cookie type.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Legal obligations: Certain data may not be deletable before a specified period due to legal obligations. In such cases, you will be informed separately.

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Children's privacy

Bd99 com is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified during registration, and no one under 18 is permitted to open an account.

If we become aware that a minor's information has entered our system for any reason, the account and all associated data will be deleted immediately. Parents or guardians who believe their child has registered on bd99 com should contact us support@bd99com.comto get in touch.

We encourage parents to install parental control software on family devices and to manage their children's access to online gaming platforms.

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Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please contact the bd99 com data protection team:

  • Email: support@bd99com.com
  • Live Chat: Click the chat button at the bottom right of the site — available 24/7
  • Response time: General queries within 48 hours; data requests within 30 days

Once you submit a complaint or request, we'll send you a reference number so you can track its progress. We take every request seriously and respond with full transparency.

To learn more: Our FAQ page View or Responsible Gaming Visit the page to learn more about responsible gaming.

Privacy FAQs

No, bd99 com never sells your personal information to third parties. Your data is used only on a limited basis — to provide services, ensure security, and meet legal obligations.

Email us at support@bd99com.com or submit a request via live chat. Once your identity is verified, we will fulfill your access or deletion request within 30 days. Please note that some data may not be deletable before a set period due to legal obligations.

Yes, but only with your consent. You can opt out of promotional communications at any time through your account settings or by using the unsubscribe link in any email. Transactional and important service communications will always be sent.

Yes. bd99 com never stores your complete payment details on its own servers. All payment processing happens directly through bKash, Nagad, or Rocket's own secure systems. Every transmission is protected with SSL encryption.

If there are any significant changes to our Privacy Policy, you'll be notified in advance at your registered email address. The "Last Updated" date at the top of this page will also reflect the change. We recommend checking this page regularly.

Your data is safe — get started today

Your privacy and security are our top priority at bd99 com. Register with confidence and enjoy the experience.

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